Haulier Management System (HMS) Control Tower

Magenta's Haulier Management System (HMS) Control Tower is a comprehensive scheduling decision making support tool built for 4pl businesses in the trucking industry. This solution is based on MaxOptra - Magenta's proprietary scheduling components framework, and is available as an online On Demand solution, with nothing to install, accessible from anywhere.

• 15 to 20% improvement in supplier network performance resulting in substantial win/win opportunity for both your customers and 3PL providers;
• Reduced costs via optimised job allocation, automatically detected backhaul opportunities, and elimination of penalties and fines for late deliveries;
• Up to 75% reduction in team workload and process time via:
  • Automated job processing and eliminated multiple data entry,
  • Enabling customers to add and manage shipments online,
  • Availability of Self Billing, online reporting and automated notification facilities;
• Significant improvement of network visibility via improved reporting, management control and communication;
• Increased customer satisfaction and loyalty via tailored workflow and customized views per customer.

Improving the productivity and efficiency of all parties involved in the transportation business, HMS Control Tower offers them a powerful functionality with exceptional ease of use.

• Add and manage available shipments,
• Define and manage pricing and strategies,
• Use of a sophisticated carrier ranking tool. Enables ranking on:
  • Preferences of carriers and customers by geographic zone,
  • Dynamic capacity of carriers,
  • Availability of license required by some shipments,
  • Carrier quality score,
  • Past performance,
  • On time deliveries,
  • Damaged shipments records,
  • Pricing;
• Allocate shipments to carriers. Magenta's solution provides an advanced innovative decision making support module for schedulers and dispatchers that allows them to:
  • Review the allocation options based on carrier ranking, price and operational constraints/rules,
  • View shipment lifecycle based alerts to act on,
  • Track shipment and resource location on the map,
  • Review automatically provided suggestions on backhaul opportunities,
  • See the list of carriers who don't or do have available resources and stand trailers by geographic zones,
• Track the shipment lifecycle in real time – from adding, allocation and confirmation to loading, unloading and POD;
• View and manage a variety of business efficiency, carrier KPI and customer reports.

• Receive automatic notifications on allocated shipments and use confirmation facility,
• View the list of available unallocated shipments – the list is updated in real time and provides an option to request desirable shipments to be allocated to them,
• Communicate with customers and schedulers via messaging service,
• Update details and availability of resources, display empty trucks.
• Define preferred geographic zones,
• View alerts to book delivery/collection time at certain locations,
• Self billing with automated exception auditing.

• Add and manage available shipments online. The easy to use online portal can be accessed by customers anywhere in the world to enter the job details manually or in batch (in csv or xml format);
• Communicate with carriers and schedulers via messaging service,
• Track the freight status and lifecycle in real time,
• Receive electronic notifications and confirmations,
• View and manage reports on shipments,
• Use self billing with automated exception auditing.

The core functionality of Magenta's HMS Control Tower can be easily customised to suit the needs of specific businesses and seamlessly integrated with existing software to enable a flawless business process across all operational areas.

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